Sr. IT Consultant
· IT Project Manager at an onsite client called UTC Fire & Security Inc.
· .NET environment
· Agile workshop
Projects:· Build the new flagship E-Commerce website: My-Eddie
· Rewrite project for a Supply Chain tool called System Builder
Technologies: MS SQL Server, Oracle, Baan, BizTalk
Advantage Consulting, St. Louis, MO. 05/09 - 05/11
Sr. IT Consultant
· IT Process Consultant at an onsite client called BioMerieux Inc.
· Mentor several development team members on IT processes
· Java environment
· Agile workshop
Anheuser-Busch InBEV, St. Louis, MO. 05/07 - 05/09
Sr. IT ConsultantActed as a Project Coordinator/Business Analyst for Anheuser-Busch Companies, Inc., St. Louis, MO.
· Mentor several development teams on testing processes and lead end-to-end (product) testing activities for several overlapping projects.
· Lead team of testers for several overlapping projects
· Conduct several User Acceptance Tests (UAT)
· Create Master and Iteration Test Plans per Rational Unified Process
· Create Master and Iteration Test Summaries per RUP
· Development of test plan, test scenarios and test scripts; execute test plan including project specific test scenarios, test cases and process flows; document defect and retest corrections; collaborate with business owners to review actual vs. expected results.
· Develop and maintain manual test scripts via Rational Test Manager and Mercury Quality Center
· Coordination and execution of scripts via Rational Robot
· Submit and track defects via Rational ClearQuest and Mercury Quality Center
· Validate front-end data against back-end data via TOAD and MS SQL Query Analyzer
· Assist in the identification and resolution of application and testing issues
· Create testing related matrixes such as Requirement Traceability Matrix
· Gather and organize test data
· Own and lead Test Environment setup efforts
· Communicate any defects and issues in accordance with the projects issue resolution process and coordinate with Project Manager on issues that may affect the schedule, budget or quality of the product or the testing process.
· Identify and analyze quality risks and quality metrics and manage identified defects.
· Developed software metrics and testing status to project managers, directors, and development teams using public queries developed in Mercury QC and Rational TM to provide feedback on outstanding defects and their severities to determine if projects were on schedule.
· Write use cases for back-end systems
· Update use case documents in Rational ReqPro with new requirements
· Support the business by becoming the Subject Matter Expert for the applications
· Create training documents for end-users
· Insert, Update and Delete rows of information into the databases by using MS SQL Server Query Analyzer tool as a part of development activities
· Attended Application Design sessions as the Business Analyst to get overall view about the project
Accenture Tech. Solutions, St. Louis, MO. 08/06 – 05/07
IT Consultant
Projects:
Test Lead for Centene Corporation, St. Louis, MO
Test Coordinator for Wachovia (A.G. Edwards & Sons.), St.Louis, MO
· Lead team of testers through integration/product testing (including regression and negative testing) and project manage the integration/product testing for large scale implementation projects.
· Served as a liaison between the business and I/T organizations in the development of new I/T solutions and enhancements to existing applications
· Managed the development of Product (System) Test Plans, Test Scripts/Scenarios and Test Approach Models.
· Communicated and resolved issues identified throughout the process, communicate project status and escalate issues to stakeholders and leadership and develop measurements of success to train enrollment processor staff.
· Developed test approaches / strategies for assigned projects and determine testing scope, deliverables, outcomes and measurements of success.
· Collaborated with key stakeholders to ensure timely completion of project tasks
· Developed, executed and maintain test automation and performance scripts
· Coordination and execution of scripts
· Gather and organize test data
· Communicate any defects and issues in accordance with the projects issue resolution process and coordinate with Project Manager on issues that may affect the schedule, budget or quality of the product or the testing process.
· Coordinate with appropriate stakeholders to resolve issues identified during testing; validate product corrections / fixes.
· Assist in release management program to ensure proper movement from development to test to production.
· Create and perform QA Checklist for the online and client/server applications to ensure the requirements are 'testable' and traced within Ration Requisite Pro.
· Assist will open System's test defects.
· Create a Test Manual for new test analyst coming on the project.
· Participating in the User Acceptance Testing process
· Execute test scripts / cases in Rational Test Manager.
· Enter defects through Remedy and Rational Clear Quest.
· Assisting in prioritizing the requests with the business and technology team project leads or managers
· Supporting the business by becoming the Subject Matter Expert for the applications
· Gathering requirements
· Assisting in documenting the project plans including the communication, training and deployment
· Coordination of test plan creation and execution and approval of completed test plans
· Creating application training document and training /demonstrating the applications to the end users
· Conducting formal training on our applications for end users
· Assisting with application production support issues when necessary
· Provide business process and technical direction to the support team when needed
· Facilitating meetings and discussion as needed
· Building and execution of test scenarios/scripts, as well as helping with the deployment of new I/T solutions and enhancements to existing applications
· Responsible for creating/updating documents required as part of the product lifecycle management
· Review test, validation, results to ensure entry / exit criteria is met for R1 Systems testing.
· Follows testing standards, guidelines, and testing methodology defined in the System's Test Approach.
AT&T Inc., 07/05 – 06/06
QA AnalystProjects:
QA Analyst for AT&T Inc., St. Louis, MO.
· Coordinated and lead multiple offshore testing resources and performed systems, integration, performance, and regression testing.
· Performed application testing at all stages of the product lifecycle from requirements to release as a product knowledge expert.
· Attended Application Design Document review sessions with Business Analysts to get overall view about the project
· Organized Application Kickoff meetings with assigned application teams to get details of those application’ Business Requirements, Technical Requirements, Interface Agreements, HW and third party software requirements
· Identify pre-requisites for the Shakeout testing
· Helped develop comprehensive System Test Plans and Test Cases using MS Word and Excel.
· Coordinated with product management to expand functional product requirements into specific test cases.
· Manual Testing the functionality, interfaces and security of the web applications
· Performed Automated Regression Testing using Quick Test Professional
· Worked closely with developers to communicate regarding issues in the applications
· Coordinated user acceptance testing serving as the liaison between the business customer and the development team during the user acceptance testing process. Provided both on-site and remote training and production support to the business customers and the sales organization.
· Analyzed testing results using SQL, TOAD, and other data mining tools to validate test cases and diagnose issues.
· Tracked testing defects and enhancements across multiple releases using Mercury Quality Center.
Junior Project ManagerDeveloped and distributed software metrics and testing status to project managers, directors, and development teams using Excel and public queries developed in Mercury Quality Center to provide feedback on outstanding defects and their severities to determine if projects were on schedule.
· Updated project tasks using MS Project Server to show percent completion of tasks and actual hours worked on those items for providing future project estimates.
· Managed multiple testing resources and provided project / testing estimates for sales demos and client implementations.
· Monitor key team activities including status reports, work in progress, meeting minutes, Actions Items etc.
· Review, update and store Master Project Plans by using MS Project
· Organize Kick off meetings with the application teams
· Determine Requirements for the environment including HW platforms, configuration, SW, Data and other details
· Log and follow-up issues and jeopardizes
· Familiar with ITIL processes
· Conduct Key Learning's Session after completion of each project
· Worked with newly established Change Management Team in developing methodologies for superior transformations to new technologies and applications.
ATA Technology Group, Istanbul, Turkey (VPN) 04/04 – 04/05
Business Analyst / Software Tester· Served as a Business Analyst while validating the integrity of online ordering systems with a team of 3 testers and developing both standard and ad-hoc reports for upper management to facilitate business decisions.
· Took part in the preparation of Project plan
· Involved in information gathering, analyzing the information gathered, documenting the functional or business requirements.
· Manage and lead the offshore testing team.
· Involved in manual checks for links, scripts, images and proper layout against the business requirements.
· Performed Manual Testing prior to automated on the Application
· Executed test cases and tracked product defects using Mercury Quality Center.
· Generated reports and provided analytical support to executive managers. Communicated directly with managers and developers to determine business needs, report requirements and resolve data integrity issues.
· Managed the impact of changes in customer commitment dates by ensuring that change management policies and procedures were being followed.
REM Group Inc., Istanbul, Turkey 09/99 - 05/00
Business Analyst
Supported software quality team with manual testing.
· Worked with the planning team to created System Test Plan, System Test Cases for each module.
· Involved in creating Requirement Traceability Matrix
· Generated Test Data / creating Test Cases as per business requirement.
· Performed positive test, negative test, Stress testing and system testing.
· Provide weekly status with Progress Report of system test cases
· Manually tested and validated the test data against the business requirements.
· Worked with the planning team to created project plans
· Helped to manage annual office budget through cost control measures and in-house equipment reductions
· Traveled to a range of office locations to make available on-site support to increasing customer satisfaction.
Advantage Consulting, St. Louis, MO. 05/09 - 05/11
Sr. IT Consultant
· IT Process Consultant at an onsite client called BioMerieux Inc.
· Mentor several development team members on IT processes
· Java environment
· Agile workshop
Projects:
· Vitek 2 Compact 5.01 thru 5.03
· Myla
Technologies: MS SQL ServerAnheuser-Busch InBEV, St. Louis, MO. 05/07 - 05/09
Sr. IT ConsultantActed as a Project Coordinator/Business Analyst for Anheuser-Busch Companies, Inc., St. Louis, MO.
· Mentor several development teams on testing processes and lead end-to-end (product) testing activities for several overlapping projects.
· Lead team of testers for several overlapping projects
· Conduct several User Acceptance Tests (UAT)
· Create Master and Iteration Test Plans per Rational Unified Process
· Create Master and Iteration Test Summaries per RUP
· Development of test plan, test scenarios and test scripts; execute test plan including project specific test scenarios, test cases and process flows; document defect and retest corrections; collaborate with business owners to review actual vs. expected results.
· Develop and maintain manual test scripts via Rational Test Manager and Mercury Quality Center
· Coordination and execution of scripts via Rational Robot
· Submit and track defects via Rational ClearQuest and Mercury Quality Center
· Validate front-end data against back-end data via TOAD and MS SQL Query Analyzer
· Assist in the identification and resolution of application and testing issues
· Create testing related matrixes such as Requirement Traceability Matrix
· Gather and organize test data
· Own and lead Test Environment setup efforts
· Communicate any defects and issues in accordance with the projects issue resolution process and coordinate with Project Manager on issues that may affect the schedule, budget or quality of the product or the testing process.
· Identify and analyze quality risks and quality metrics and manage identified defects.
· Developed software metrics and testing status to project managers, directors, and development teams using public queries developed in Mercury QC and Rational TM to provide feedback on outstanding defects and their severities to determine if projects were on schedule.
· Write use cases for back-end systems
· Update use case documents in Rational ReqPro with new requirements
· Support the business by becoming the Subject Matter Expert for the applications
· Create training documents for end-users
· Insert, Update and Delete rows of information into the databases by using MS SQL Server Query Analyzer tool as a part of development activities
· Attended Application Design sessions as the Business Analyst to get overall view about the project
Accenture Tech. Solutions, St. Louis, MO. 08/06 – 05/07
IT Consultant
Projects:
Test Lead for Centene Corporation, St. Louis, MO
Test Coordinator for Wachovia (A.G. Edwards & Sons.), St.Louis, MO
· Lead team of testers through integration/product testing (including regression and negative testing) and project manage the integration/product testing for large scale implementation projects.
· Served as a liaison between the business and I/T organizations in the development of new I/T solutions and enhancements to existing applications
· Managed the development of Product (System) Test Plans, Test Scripts/Scenarios and Test Approach Models.
· Communicated and resolved issues identified throughout the process, communicate project status and escalate issues to stakeholders and leadership and develop measurements of success to train enrollment processor staff.
· Developed test approaches / strategies for assigned projects and determine testing scope, deliverables, outcomes and measurements of success.
· Collaborated with key stakeholders to ensure timely completion of project tasks
· Developed, executed and maintain test automation and performance scripts
· Coordination and execution of scripts
· Gather and organize test data
· Communicate any defects and issues in accordance with the projects issue resolution process and coordinate with Project Manager on issues that may affect the schedule, budget or quality of the product or the testing process.
· Coordinate with appropriate stakeholders to resolve issues identified during testing; validate product corrections / fixes.
· Assist in release management program to ensure proper movement from development to test to production.
· Create and perform QA Checklist for the online and client/server applications to ensure the requirements are 'testable' and traced within Ration Requisite Pro.
· Assist will open System's test defects.
· Create a Test Manual for new test analyst coming on the project.
· Participating in the User Acceptance Testing process
· Execute test scripts / cases in Rational Test Manager.
· Enter defects through Remedy and Rational Clear Quest.
· Assisting in prioritizing the requests with the business and technology team project leads or managers
· Supporting the business by becoming the Subject Matter Expert for the applications
· Gathering requirements
· Assisting in documenting the project plans including the communication, training and deployment
· Coordination of test plan creation and execution and approval of completed test plans
· Creating application training document and training /demonstrating the applications to the end users
· Conducting formal training on our applications for end users
· Assisting with application production support issues when necessary
· Provide business process and technical direction to the support team when needed
· Facilitating meetings and discussion as needed
· Building and execution of test scenarios/scripts, as well as helping with the deployment of new I/T solutions and enhancements to existing applications
· Responsible for creating/updating documents required as part of the product lifecycle management
· Review test, validation, results to ensure entry / exit criteria is met for R1 Systems testing.
· Follows testing standards, guidelines, and testing methodology defined in the System's Test Approach.
AT&T Inc., 07/05 – 06/06
QA AnalystProjects:
QA Analyst for AT&T Inc., St. Louis, MO.
· Coordinated and lead multiple offshore testing resources and performed systems, integration, performance, and regression testing.
· Performed application testing at all stages of the product lifecycle from requirements to release as a product knowledge expert.
· Attended Application Design Document review sessions with Business Analysts to get overall view about the project
· Organized Application Kickoff meetings with assigned application teams to get details of those application’ Business Requirements, Technical Requirements, Interface Agreements, HW and third party software requirements
· Identify pre-requisites for the Shakeout testing
· Helped develop comprehensive System Test Plans and Test Cases using MS Word and Excel.
· Coordinated with product management to expand functional product requirements into specific test cases.
· Manual Testing the functionality, interfaces and security of the web applications
· Performed Automated Regression Testing using Quick Test Professional
· Worked closely with developers to communicate regarding issues in the applications
· Coordinated user acceptance testing serving as the liaison between the business customer and the development team during the user acceptance testing process. Provided both on-site and remote training and production support to the business customers and the sales organization.
· Analyzed testing results using SQL, TOAD, and other data mining tools to validate test cases and diagnose issues.
· Tracked testing defects and enhancements across multiple releases using Mercury Quality Center.
Junior Project ManagerDeveloped and distributed software metrics and testing status to project managers, directors, and development teams using Excel and public queries developed in Mercury Quality Center to provide feedback on outstanding defects and their severities to determine if projects were on schedule.
· Updated project tasks using MS Project Server to show percent completion of tasks and actual hours worked on those items for providing future project estimates.
· Managed multiple testing resources and provided project / testing estimates for sales demos and client implementations.
· Monitor key team activities including status reports, work in progress, meeting minutes, Actions Items etc.
· Review, update and store Master Project Plans by using MS Project
· Organize Kick off meetings with the application teams
· Determine Requirements for the environment including HW platforms, configuration, SW, Data and other details
· Log and follow-up issues and jeopardizes
· Familiar with ITIL processes
· Conduct Key Learning's Session after completion of each project
· Worked with newly established Change Management Team in developing methodologies for superior transformations to new technologies and applications.
ATA Technology Group, Istanbul, Turkey (VPN) 04/04 – 04/05
Business Analyst / Software Tester· Served as a Business Analyst while validating the integrity of online ordering systems with a team of 3 testers and developing both standard and ad-hoc reports for upper management to facilitate business decisions.
· Took part in the preparation of Project plan
· Involved in information gathering, analyzing the information gathered, documenting the functional or business requirements.
· Manage and lead the offshore testing team.
· Involved in manual checks for links, scripts, images and proper layout against the business requirements.
· Performed Manual Testing prior to automated on the Application
· Executed test cases and tracked product defects using Mercury Quality Center.
· Generated reports and provided analytical support to executive managers. Communicated directly with managers and developers to determine business needs, report requirements and resolve data integrity issues.
· Managed the impact of changes in customer commitment dates by ensuring that change management policies and procedures were being followed.
REM Group Inc., Istanbul, Turkey 09/99 - 05/00
Business Analyst
Supported software quality team with manual testing.
· Worked with the planning team to created System Test Plan, System Test Cases for each module.
· Involved in creating Requirement Traceability Matrix
· Generated Test Data / creating Test Cases as per business requirement.
· Performed positive test, negative test, Stress testing and system testing.
· Provide weekly status with Progress Report of system test cases
· Manually tested and validated the test data against the business requirements.
· Worked with the planning team to created project plans
· Helped to manage annual office budget through cost control measures and in-house equipment reductions
· Traveled to a range of office locations to make available on-site support to increasing customer satisfaction.
